Service for employees’ time tracking in US medical organizations.

Platform: iOS, Android, Web

Technologies: NodeJS, AngularJS

Field: Medicine, healthcare, management

Country: USA

Sweet Home Healthcare is an agency providing services in the health system, in particular, the recruitment of medical personnel for people in need (hourly or round-the-clock care).
The agency was founded in 2012 to improve the quality of life for the sick and disabled in Pennsylvania. Today, Sweet Home Healthcare works with more than 2000 clients and care providers. The agency works in more than 15 counties with offices in Philadelphia, Scranton and Harrisburg.

Warren Prescott is the customer’s representative and the project manager.
Warren is the head of the Imagination Digital agency specializes in bringing creative ideas and concepts to real mobile applications and digital marketing solutions.
Customer’s task
To digitize the time tracking for medical staff taking care of the patients who can’t take care of themselves.
By the time the project started, the companies with this kind of service did the time tracking in paper, which significantly slowed down and complicated the work process.
Our solution is a system tracking the working hours of the medical staff and the types of services provided to the patient. The data are checked against a weekly plan, and several parameters are systematized and analyzed. Taking into account the business logic, the access to the information is provided both to the medical organization and the patient’s insurance company. The time tracking system is available in browser and mobile applications on iOS and Android devices.
Immersion (Difficulties)
The Citronium project manager Sergey Vokhmintsev says that the most interesting part of the project was the development of the business logic. Russian and American healthcare systems are different, and it was not easy to immerse oneself in the logic of these services provided in the USA. However, having understood the question, the team made a detailed description of the whole process of service provision and quality control, and divided it into stages. There were also 4 user roles with different access rights.

Given the number of platforms where the project was to be implemented, we used hybrid technologies for the development. AS a result, users easily can work with the system with all the features on smartphones, tablets and desktop computers.

The developed system thoroughly controls the process of providing services to patients at all stages: from the quality assessment and compliance of the employee’s work to the weekly plan, to the collection of general information throughout the company. All the data are imported into Google tables, where the customer can analyze them by different parameters.

In the application the employees can register time spent by nurses or other medical staff on the patient are in an electronic form. The form with the specified time is signed by the patients. The application sends these forms to the managers.

The administrative staff use the app to check if the forms are filled in correctly, export them to the summary table, assign medical staff to the patients who need the services, manage the staff and work with patients, export and print the completed forms and summary tables,etc.

Sweet Home Time Sheet system is already implemented in several American companies. The customer’s feedback confirms that the system improves manageability of the company and significantly reduces the time of data collection and analysis.